Title: Senior Software Engineer
Timeline: October 2023 - Present
Department: Ground Ops Technology
I currently serve as a lead developer on a team responsible for developing a web application designed to replace all paper processes within Southwest Airlines' Ground Ops department, which supports over 23,000 employees. All developed in a React front-end, a mixture of Node and Python backend services, and hosted on AWS with integration to some private on-premises systems.

I am extremely proud to say our most recent accomplishment has been successfully piloting our Shift Bid technology which has transformed our Employee's experience when bidding for their schedules numerous times a year:

Before, each bidding cycle would require the administrators of each airport to distribute paper forms to be submitted by each Employee in their workgroup during a week-long bid window period. When the bid window cycle closed, these administrators would manually take all submitted papers and either process them by hand or enter them into an excel spreadsheet in order to determine which Employee gets what schedule based on their seniority. This awarding process for our largest workgroup took five full time Employees 3-4 days to complete.

Now that our technology is in place, the Employees have the luxury of submitting their bid forms via their personal devices up until the bid window closes. Once closed, the administrators can generate results for our largest workgroup in a matter of seconds with just a click of a button. Not only does this drastically improve the Employee experience, with human error largely removed from the award processing, this should reduce the amount of costly union-grievances submitted when the Employees feel the award was done incorrectly.

My core responsibility in this project is to collaborate closely with both the business and our development team to deliver high-quality software that aligns with business requirements. Key aspects of my role include:

• Acquire a deep understanding of our business processes and pair that with my technical experience to provide the best guidance to the business when forming and prioritizing requirements, with laser focus on value-add versus technical effort.
• Model and design architecture diagrams to accurately plan out future work and easily communicate to the developers & analysts.
• Work alongside and mentor our developers through example of my own work, coding sessions, KT sessions, modeling walkthroughs, and code reviews.
• Push a culture of technical excellence, loving what we do, and not being afraid to make mistakes because mistakes are a given and when they happen we have the utmost urgency in fearlessly making it right.
• Present demos to the project's stakeholders with an emphasis on describing the user's perspective for easy understanding.
• To stay focused on our team's future endeavors and forge a path forward so that we work proactively as opposed to reactively.

Title: Software Engineer
Timeline: February 2021 - October 2023
Department: Ground Ops Technology
A key developer on a small team developing a web application planned to replace all paper processes for SWA's Ground Ops department. (shift trades, seniority engine, shift bidding, etc) All developed in React front-end, a mixture of Node and Python backend services, and hosted on AWS with integration to some private on-prem systems.

Title: Associate Software Engineer
Timeline: January 2019 - February 2021
Department: Air Ops Technology
Developed and maintain a variety of Java (Spring/Gradle) projects. Initially for SWA's Air Ops department for 18 months and then transitioned to SWA's Ground Ops department.

Title: Software Engineer Intern
Timeline: May 2018 - August 2018
Department: Air Ops Technology
Developed within a team on an existing internal flight-tracking application. Participated on an intern-only project that involved developing a revamped landing page for an internal application used by 20,000+ employees.

Title: Software Engineer Intern
Timeline: January 2017 - August 2017
Department: Analytical Law Development (ALD)
Developed within a team on an existing internal application. Increased code coverage on project significantly, increased the speed of a process within the application from hours to minutes using parallel programming, UI improvement across the entire application in regard to responsiveness and usability, and lastly tracked down several bugs/issues that came up throughout my time at TR.

Title: IT Intern
Timeline: June 2016 - August 2016
Department: Information Technology (IT)
Developed and refactored company SQL data in Microsoft SQL Server. Converted SQL data into SSRS Reports.

Title: SI Leader
Timeline: Fall 2016 - Fall 2018
Department: Academic Support Center (ASC)
Hold two study sessions a week to help first year students increase their understanding of the course material. Lead groups of 5-10 students per session.

Bachelor of Science: Computer Science (5-year program with co-op requirements)
Focus: Artificial Intelligence
Timeline: Fall 2014 - Fall 2018
GPA: 3.6

Timeline: Fall 2010 - Spring 2014